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Privacy & Terms of Use

Learn about our privacy policies and terms at Collins Martin Agency LLC.

Privacy Policy

Protecting your privacy is a matter of principle and policy

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Safeguarding the privacy of the personal information we are entrusted with is one of our highest priorities. We invite you to explore the directory below for Collins Martin Agency's policy statements.

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Customer Privacy Notice
Learn about our practices regarding the collection, use, disclosure and protection of personal information we hold about current and former customers. OUR INFORMATION PRACTICES
This Privacy Notice applies to information collected in connection with financial products or services you obtain or seek to obtain from members of the Collins Martin Agency Family of Companies* that are subject to the Gramm-Leach-Bliley Act.

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TYPES OF INFORMATION WE COLLECT
In the normal course of business we collect:

  • Information requested on applications and other forms (including name, address, email address, phone number, date of birth,

Social Security number, and financial and household information);

  • Data about your transactions (such as the products you purchase and your account status);

  • Information from outside sources, such as public information;

  • Information gathered from our websites, such as through online forms, site visit data and internet collection devices ("cookies");

  • Information collected from consumer reporting agencies; and

  • Health information collected with your permission when you apply for products like life insurance or long-term care insurance.

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SAFEGUARDING YOUR INFORMATION
We maintain physical, electronic and procedural safeguards that meet state and federal regulations. Access to customer information is limited to people who need the information to perform their job responsibilities. We regularly update and improve our security standards, procedures and technology to protect against unauthorized access to your confidential information.

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HOW WE USE YOUR INFORMATION
We may share the information we collect about you as allowed by law, including for normal business administration and related business services. The information may be shared:

  • Within the Collins Martin Agency Family of Companies; and

  • With non-affiliates, such as banks, third parties that perform research and marketing functions for us or service providers that
    help us process transaction or service your accounts. Our service providers may include Collins Martin Agency agents, billing, printing and mail service companies.

  • If you are an investment advisory services customer, we may share your information with third parties who help us service your investment and financial planning needs.

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We may disclose the information we collect about you when required or permitted by law, such as to:

  • Respond to a subpoena;

  • Prevent fraud and other crimes;

  • Comply with legal requirements; or

  • Respond to a government inquiry.

WE WILL NEVER SHARE YOUR HEALTH INFORMATION WITH THIRD PARTIES FOR MARKETING PURPOSES.

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IMPORTANT PRIVACY CHOICES
We respect your privacy choices. Customers who have purchased products or services from the Collins Martin Agency Family of
Companies have the option to tell us not to share information as follows:

  • Within the Collins Martin Agency Family of Companies to let you know about our products and services. The information we share may include your contact information, household and financial information, and information about your transactions with us.

  • With your agent and his or her new company if your agent leaves the Collins Martin Agency Family of Companies. The
    information we share may include your contact information and information about your Collins Martin Agency Family products so that your agent can continue to service your needs.


If you do not want us to share your information in any of the ways described above, just call (800) 695-4331.


The choice you make will apply to all the products your purchased from the Collins Martin Agency Family of Companies. If one joint owner tells us not to share information, that choice will also apply to the other owner(s). If you have already told us of your choices, there's no need to call again.


The accuracy of your information is important to us.  You have the right to access and seek correction of your information, and we will respond to your request in accordance with applicable law.  We will follow the privacy law in your state if that law is different than the policy described in this Privacy Notice.

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INFORMING CUSTOMERS ABOUT PRIVACY
This Privacy Notice was last updated in December 2023. Customers will receive our Privacy Notice at least once a year, as long as they are a policyholder or client.

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Online Privacy Policy
Learn about our practices regarding the collection, use, disclosure and protection of personal information about individuals who visit our websites. We respect your concerns about privacy. This Online Privacy Notice describes the types of information we collect about individuals on NewYorkLife.com and any other Collins Martin Agency Family of Companies* websites or mobile applications published by the Collins Martin Agency Family of Companies that link to this Notice (collectively, the “Sites”), how we may use the information, with whom we may share it, and the choices available regarding our use of the information. The Online Privacy Notice also describes the measures we take to safeguard the personal information we collect on the Sites and how individuals can contact us about our privacy practices.

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To the extent you visit any Collins Martin Agency Family of Companies websites that link to a separate online privacy notice, such separate online privacy notice will apply and not this Online Privacy Notice. If you are a customer of the Collins Martin Agency Family of Companies, and you access your account information through our customer service websites, we will handle that information in accordance with our Customer Privacy Notice.
Click on one of the links below to jump to the listed section.

TABLE OF CONTENTS

  • Information we obtain

  • How we use the information we obtain

  • Information sharing

  • Your choices

  • Other online services and third-party features

  • How we protect personal information

  • Children’s personal information

  • Updates to our online privacy notice

  • How to contact us

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INFORMATION WE OBTAIN
Personal information collection
When you visit the Sites, we may obtain personal information about you in various ways. The types of personal information we may obtain include:

  • Contact information you provide, such as name, postal address,
    email address and telephone number;

  • Information you submit in connection with requesting a quote or completing an electronic application on the Sites, including
    contact information, Social Security Number, date of birth, gender, medical and health information, and information about
    your chosen beneficiaries. If you become a policyholder, this information will be handled in accordance with our Customer
    Privacy Notice;

  • Information you provide to create your online customer service account or producer account, and other account-related
    information (such as username and password, PIN, security questions and answers, Social Security number, date of birth and Policy Number). We will handle the personal information in your online customer service account in accordance with our Customer Privacy Notice;

  • Information you submit in connection with electronic payments, such as bank account information;

  • Information you submit in connection with reporting a claim on the Sites, including Policy Number, contact information, Social
    Security Number and date of birth of you and the deceased, and cause of death;

  • Information you submit in connection with a career opportunity at Collins Martin Agency, such as contact information,
    information in your resume, and details about your current employment; and

  • Information contained in content you submit, such as through our “Contact” feature or user experience surveys.

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AUTOMATED COLLECTION OF DATA
When you use the Sites, we may obtain certain information by automated means, such as browser cookies, web beacons, device
identifiers, server logs, and other technologies. The information we obtain in this manner may include your device IP address, domain name, identifiers associated with your devices, device and operating system type and characteristics, web browser characteristics, language preferences, clickstream data, your interactions with our Sites (such as the web pages you visit, links you click and features you use), the pages that led or referred you to our Sites, dates and times of access to our Sites, and other information about your use of our Sites.

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A “cookie” is a text file that websites send to a visitor’s computer or other Internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser. A “web beacon,” also known as an Internet tag, pixel tag or clear GIF, links web pages to web servers and their cookies and may be used to transmit information collected through cookies back to a web server. We and our third-party service providers may use beacons in emails to help us track response rates, identify when our emails are accessed or forwarded, and for other purposes listed below.

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These technologies help us (1) properly identify your computer and remember your information so you will not have to re-enter it, (2) tailor the Sites around your preferences, (3) measure the usability and functionality of the Sites, (4) understand the effectiveness of our communications, (5) generate meaningful usage statistics, such as how many visitors entered the Sites, how they interacted with the Sites and specific pages that were visited, and (6) otherwise manage and enhance the Sites.


You can stop certain types of cookies from being downloaded on your computer by selecting the appropriate settings on your web browser. Most web browsers will tell you how to stop accepting new browser cookies, how to be notified when you receive a new browser cookie and how to disable existing cookies. You can find out how to do this for your particular browser by clicking “help” on your browser’s menu or by visiting www.allaboutcookies.org. Our Sites respond to “do not track” signals received from browsers with respect to cookies and similar technologies we use for cross-context behavioral advertising. Please be aware that if you choose to disable cookies or other automated technologies, you may not be able to use all the features of our Sites.

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THIRD-PARTY WEB ANALYTICS SERVICES
Through our Sites, we may obtain information about your online activities over time and across third-party websites, devices and other online services. On our Sites, we use third-party online analytics services, and the service providers that administer these analytics services use automated technologies to collect data (such as email address, IP addresses, cookies and other device identifiers) to evaluate, for example, use of our Sites, to diagnose technical issues and to serve ads.


Additionally, through our Sites, both we and certain third parties (such as Microsoft Bing) may collect information about your online activities to provide you with advertising about products and services tailored to your individual interests. You may see our ads on other websites because we participate in advertising networks. Ad networks allow us to target our messaging to users considering demographic data, users’ inferred interests and browsing context. These networks track users’ online activities over time by collecting information through automated means, including through the use of browser cookies, device identifiers, server logs, web beacons and other similar technologies. The networks use this information to show ads that may be tailored to individuals’ interests, to track users’ browsers or devices across multiple websites, and to build a profile of users’ online browsing
activities. The information our ad networks may collect includes data about users’ visits to websites that participate in the relevant ad networks, such as the pages or ads viewed and the actions taken on the websites. This data collection takes place both on our Sites and on third-party websites that participate in the ad networks. This process also helps us track the effectiveness of our marketing efforts. To learn how to opt out of this tracking activity, please
visit https://www.aboutads.info/choices/
or http://www.networkadvertising.org/choices/.

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HOW WE USE THE INFORMATION WE OBTAIN
Depending on the type of information collected, we may use the information we obtain through the Sites to:

  • Personalize your experience on the Sites;

  • identify and authenticate you so you may use the Sites;

  • create your account;

  • process your payments;

  • determine your eligibility for our products and services;

  • administer our products and services;

  • respond to your inquiries and requests;

  • conduct user experience surveys;

  • connect you with an appropriate agent;

  • provide you information about our products and services;

  • manage career opportunities, including for recruitment purposes (such as processing job applications);

  • operate, evaluate and improve our business (including developing new products and services; enhancing and improving
    managing our communications; performing data analytics; and our products and services; analyzing our products and services; performing accounting, auditing and other internal functions);

  • protect against, identify and prevent fraud and other unlawful activity, claims and other liabilities; and

  • comply with and enforce applicable legal requirements, relevant industry standards, contractual obligations and our policies,
    including this Online Privacy Notice and the Collins Martin Agency Terms of Use.

We may use the information we obtain in other ways for which we provide specific notice at the time of collection.

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INFORMATION SHARING

We do not disclose information we obtain about you through the Sites, except as described in this Online Privacy Notice. We may share your information with our (1) subsidiaries and affiliates (2) service providers who perform services on our behalf, such as data analytics, marketing, managing career opportunities, IT functions and other internal support functions and (3) business partners, for the purposes described in this Online Privacy Notice. We do not authorize our service providers or business partners to use or disclose the information except as necessary to perform services or functions on our behalf, or to comply with legal requirements. We also may disclose information about you (1) if we are required to do so by law or legal process (such as a court order or subpoena); (2) in response to requests by government agencies, such as law enforcement authorities; (3) to establish, exercise or defend our legal rights; (4) when we believe disclosure is necessary or appropriate to prevent physical or other harm or financial loss; (5) in connection with an investigation of suspected or actual illegal activity; (6) in the event we sell or transfer all or a portion of our business or assets (including in the event of a reorganization, dissolution or liquidation); or (7) otherwise with your consent.

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YOUR CHOICES
We offer you certain choices in connection with the personal information we obtain about you. To update your preferences, update or correct your information, or submit a request, please contact us as specified in the How to Contact Us section of this Online Privacy Policy. section of this Online Privacy Notice.

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OTHER ONLINE SERVICES AND THIRD-PARTY FEATURES

Our Sites may provide links to other online services and websites for your convenience and information, and may include third-party features such as apps, tools, widgets and plug-ins. These services, websites, and third-party features may operate independently from us. The privacy practices of these third parties, including details on the information they may collect about you, are subject to the privacy statements of these parties, which we strongly suggest you review. To the extent any linked online services or third-party features are not owned or controlled by us, we are not responsible for these third parties’ information practices.

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HOW WE PROTECT PERSONAL INFORMATION
We maintain administrative, technical and physical safeguards designed to protect personal information we obtain through the Sites against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use.

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CHILDREN’S PERSONAL INFORMATION
The Sites are designed for a general audience and are not directed to children under the age of 13. The Sites do not knowingly collect or solicit personal information from children under the age of 13. If we learn that we have collected personal information from a child under the age of 13, we will promptly delete that information. If you believe that a child under the age of 13 may have provided us with personal information, please contact us as specified in the How to Contact Us section of this Online Privacy Notice.
 
UPDATES TO OUR ONLINE PRIVACY NOTICE

The Privacy Notice was last updated in April 2024. We may update this Online Privacy Notice periodically and without prior notice to you to reflect changes in our personal information practices. We will indicate at the top of the Online Privacy Notice when it was most recently updated.
 
HOW TO CONTACT US
To update your preferences, update or correct your information, submit a request.

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California Notice at Collection and Privacy Notice
Learn about our practices regarding the collection, use and disclosure of personal information about California residents who are covered by the California Consumer Privacy Act and California Privacy Rights Act, and how covered individuals can exercise their rights. We apply to all State and applicable authorities Use of Information Act.


Terms of Use
This Agreement presents Collins Martin Agency's policies, with respect to how we operate, and the services we provide.

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For Victims of Abuse

Learn about domestic violence confidentiality and support.

 

Environmental Sustainability
We believe long-term financial stability includes a commitment to protecting the environment.


Business Continuity and Recovery
Learn how we're ensuring we'll be able to continue operations—and
fulfill every obligation—no matter what.


Accessibility statement

Collins Martin Agency is fully committed to inclusion of its customers and web visitors with disabilities.


Cybersecurity & Information Security Program
Collins Martin Agency is committed to keeping data secure and available while enabling speed, scale and trust.


SMS Policy
The following Terms and Conditions govern Collins Martin Agency’s texting program: We do not share your information with any third party not affiliated with securing a policy.

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STILL HAVE A QUESTION?
Give us a call

Terms of Use

Collins Martin Agency Insurance Company and its affiliates (collectively, “Collins Martin Agency”) have developed and published
certain digital properties including the websites and mobile applications (collectively, the “Properties”) that link to these “Terms of Use”. Collins Martin Agency provides the Properties and related programs and services (collectively, the “Services”) for your personal non-commercial use only and subject to your compliance with these Terms of Use. These Terms of Use set forth Collins Martin Agency’s policies with respect to its operation of the Services. BY USING THE SERVICES, YOU REPRESENT AND WARRANT THAT: (A) YOU ARE A LEGAL RESIDENT OF THE UNITED STATES; (B) YOU ARE AT OR ABOVE THE LEGAL AGE OF MAJORITY IN YOUR JURISDICTION OF RESIDENCE; (C) YOU OWN OR HAVE SUFFICIENT AUTHORIZATION TO USE THE COMPUTER, MOBILE DEVICE, OR OTHER TECHNOLOGY ( COLLECTIVELY, "DEVICE") BY WHICH YOU ACCESS THE SERVICES; AND (D) YOU WILL ACCESS AND USE THE PROPERTIES AND SERVICES IN ACCORDANCE WITH THESE TERMS OF USE.

 

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THE PROPERTIES AND SERVICES. YOUR USE OF ANY PART OF THE PROPERTIES OR SERVICES CONSTITUTES YOUR ACCEPTANCE OF THESE TERMS OF USE. IF AT ANY TIME YOU DO NOT ACCEPT ALL THE TERMS AND CONDITIONS OF THESE TERMS OF USE, YOU MUST IMMEDIATELY DISCONTINUE USE OF THE PROPERTIES AND SERVICES.
 

Certain programs or features offered by, through, or  within the Properties or Services may be governed by additional terms presented in conjunction with those products or services ("Additional Terms").
You must agree to those Additional Terms before using those programs or features. The Additional Terms and these Terms of Use,
taken together, apply to your use of those areas or the Services. If there is an inconsistency between the Additional Terms and these Terms of Use, the Additional Terms control.

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QUICK GUIDE TO CONTENTS
1. PRIVACY AND PROTECTION OF PERSONAL INFORMATION
2. ACCOUNTS, CANCELLATION
3. DISCLAIMER OF WARRANTIES
4. LIMITATIONS ON LIABILITY
5. INDEMNIFICATION
6. MODIFICATION/TERMINATION OF THE SERVICES
7. SOFTWARE AND DOWNLOADS AVAILABLE THROUGH THE SERVICES
8. USER CODE OF CONDUCT
9. INTERACTIVE SERVICES AND USER MATERIALS
10. REFERRAL PROGRAMS
11. VOTING/RATING FEATURES
12. MOBILE DEVICES AND APPLICATIONS
13. PREMIUM SERVICES
14. INTERNATIONAL USE/U.S. EXPORT CONTROLS
15. GENERAL
16. INTELLECTUAL PROPERTY NOTICES
17. CHANGES TO THESE TERMS OF USE

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1. PRIVACY AND PROTECTION OF PERSONAL INFORMATION
Please review the Collins Martin Agency Privacy Notice to learn about our practices regarding the collection, use, disclosure and
protection of personal information. By using any part of the Properties or Services, you agree to the terms of the Collins Martin Agency Privacy Notice.

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2. ACCOUNTS, CANCELLATION
If Collins Martin Agency requires an account to use the Properties or Services, you must provide Collins Martin Agency with complete and accurate registration information. You must keep your registration data complete, accurate and up-to-date, and any loss caused by your failure to do so is your responsibility. It is your responsibility to maintain the confidentiality of all usernames, passwords and account details. You are also responsible for all activities that occur under your account. You agree to notify Collins Martin Agency immediately of any unauthorized use of your account. Collins Martin Agency is not liable for any loss that you may incur if someone else uses your password or account. Collins Martin Agency may suspend or terminate your account or other access to the Services if Collins Martin Agency reasonably believes that the account is being used in connection with fraudulent activity, or that  you have breached the Terms of Use, or for any other reason in its sole discretion. You may cancel your account or subscription to the Services at any time by clicking here to contact Collins Martin Agency.

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3. DISCLAIMER OF WARRANTIES
YOUR USE OF, AND RELIANCE ON, ANY ADVICE OR INFORMATION OBTAINED FROM OR THROUGH THE PROPERTIES OR SERVICES IS AT YOUR OWN RISK. THE PROPERTIES, SERVICES, AND ASSOCIATED CONTENT ARE PROVIDED TO YOU ON AN “AS IS,” “AS AVAILABLE” BASIS. COLLINS MARTIN AGENCY AND ITS AFFILIATES, DISTRIBUTORS, SUPPLIERS, LICENSORS, AGENTS OR OTHERS INVOLVED IN CREATING, SPONSORING, PROMOTING, OR OTHERWISE MAKING AVAILABLE THE PROPERTIES, SERVICES, (OR CONTENT (COLLECTIVELY, THE “COLLINS MARTIN AGENCY PARTIES”) MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, AS TO THE PROPERTIES, THE SERVICES, OR THE CONTENT PROVIDED THROUGH THE PROPERTIES AND SERVICES. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE COLLINS MARTIN AGENCY PARTIES DISCLAIM ALL REPRESENTATIONS AND WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, WORKMANLIKE EFFORT, INFORMATIONAL CONTENT, TITLE, OR NON-INFRINGEMENT OF THE RIGHTS OF THIRD PARTIES.

 

BY WAY OF EXAMPLE (AND NOT LIMITATION) COLLINS MARTIN AGENCY DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS THAT THE SERVICES WILL OPERATE ERROR-FREE OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, OR THAT THE PROPERTIES OR SERVICES WILL BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THE COLLINS MARTIN AGENCY PARTIES DO NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING SUITABILITY, AVAILABILITY, ACCURACY, RELIABILITY, COMPLETENESS, OR TIMELINESS OF ANY CONTENT OR MATERIAL OF ANY KIND CONTAINED WITHIN THE SERVICES FOR ANY
PURPOSE.


COLLINS MARTIN AGENCY IS NOT RESPONSIBLE FOR ANY FAILURE TO ACCESS OR USE THE PROPERTIES OR SERVICES OR FOR FAILURES CAUSED BY SERVER ERRORS, MISDIRECTED OR REDIRECTED TRANSMISSIONS, FAILED INTERNET CONNECTIONS, LOST, INTERRUPTED, OR UNAVAILABLE CONNECTIONS OF ANY KIND, MISCOMMUNICATIONS OR FAILED TRANSMISSIONS OF DATA, OR ANY COMPUTER VIRUS OR OTHER TECHNICAL DEFECT OR ERROR RELATING TO THE SERVICES.


Exceptions
SOME JURISDICTIONS DO NOT ALLOW THE DISCLAIMER, EXCLUSION OR LIMITATION OF CERTAIN WARRANTIES, LIABILITIES AND DAMAGES, SO SOME OF THE ABOVE DISCLAIMERS, EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU. IN SUCH JURISDICTIONS, COLLINS MARTIN AGENCY’S LIABILITY WILL BE LIMITED TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.

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4. LIMITATIONS ON LIABILITY
In no event shall the Collins Martin Agency Parties be liable to any person or entity whatsoever for any direct, indirect, incidental, special, compensatory, consequential, or punitive damages or any damages whatsoever, including but not limited to: (i) loss of goodwill, profits, business interruption, data or other intangible losses; (ii) your inability to use, unauthorized use of, performance or non-performance of the Properties or Services; (iii) unauthorized access to or tampering with your personal information or transmissions; (iv) the provision or failure to provide any service; (v) errors or inaccuracies contained in the Properties, Services, or content obtained through the Properties or Services; (vi) any transactions entered into through the Properties or Services, (vii) any property damage including damage to your Device or computer system caused by viruses or other harmful components during or on account of access to or use of the Properties or Services, including hyperlinked content; or (viii) damages otherwise arising out of your use of or access to the Properties, the Services, or content linked to or from the Services. These limitations of liability apply regardless of the form of action, whether based on contract, tort, negligence, strict liability or otherwise, even if you have advised Collins Martin Agency of the possibility of damages. In no event shall Collins Martin Agency’s liability exceed the total amount paid by you to Collins Martin Agency, if any, for accessing the Properties or Services.

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5. INDEMNIFICATION
You agree to defend, indemnify and hold harmless the Collins Martin Agency Parties from and against all claims, actions, demands, liabilities, costs and expenses, including, without limitation, reasonable attorneys’ fees, resulting from your breach of any provision of these Terms of Use, the Additional Terms, or any warranty you provide herein, or otherwise arising in any way out of your use of the Properties or Services. You agree to cooperate fully with Collins Martin Agency in asserting any available defenses in connection with a claim subject to indemnification by you under these Terms of Use.

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6. MODIFICATION/TERMINATION OF THE PROPERTIES OR SERVICES
Collins Martin Agency may, in its sole discretion, modify, suspend, or terminate the Properties, the Services or any portion thereof at any time for any reason with or without notice to you.

 

If Collins Martin Agency cancels or terminates your account, you will
no longer be authorized to use the Services, but you will still be bound by your obligations under these Terms of Use and any Additional Terms, including the warranties made by you, and by the disclaimers and limitations of liability. Collins Martin Agency shall not be liable to you or any third party for any modification, suspension or termination of the Services or your access to the Services.

 

Except where otherwise provided, the Properties and Services are currently available without charge. Collins Martin Agency reserves the right to charge a fee for access to or use of the Properties or Services at any time in the future, and Collins Martin Agency will notify you before it does so. Your access to or use of the Properties or Services before such time does not entitle you to access or use without charge in the future.

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7. SOFTWARE AND DOWNLOADS AVAILABLE THROUGH THE SERVICES
Collins Martin Agency owns, controls, or has licenses to any content made available in connection with the Services, including applications (such as the Mobile App), podcasts, or streaming audio or video. The content is protected by copyright laws and international treaty provisions. You may only use the content for private, non-commercial purposes and subject to the terms of any end user license agreement, accompanying the content. Collins Martin Agency has no liability with respect to any content owned or controlled by third parties.

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8. USER CODE OF CONDUCT
Collins Martin Agency makes the Properties and Services available for your personal and non-commercial use only. In accessing and using the Services, you agree that you will not:

  • Deliver, or provide links to, any postings containing material that

    • constitutes unsolicited advertisement, promotional materials, junk email, spam / bulk email, chain letters, surveys or contests, or a solicitation to participate in any pyramid schemes;

    • could be considered unlawful, harmful, obscene,
      pornographic, indecent, lewd, violent, abusive, profane,
      insulting, threatening, harassing, hateful or objectionable;

    • harasses, victimizes, degrades, or intimidates an individual
      or group of individuals based on religion, race, ethnicity,
      sexual orientation, gender, age, or disability

    • is defamatory, false or libelous; or

    • infringes or violates any intellectual property or other right
      of any entity or person.

  • Deliver any posting that you do not have a right to make
    available under law or contractual or fiduciary relationships.

  • Impersonate another person or entity, misrepresent your
    affiliation with a person or entity, or adopt a false identity if the
    purpose of doing so is to deceive or defraud another.

  • Manipulate electronic identifiers to disguise the origin of any
    posting that you deliver.

  • Deliver any posting containing personal information, such as
    phone numbers, social security numbers, account numbers,
    addresses or employer references (except as specifically
    instructed, e.g., in response to a job posting or to update a
    beneficiary designation).

  • Use this service in any manner which could damage, overburden
    or interfere with the Properties, the Services, other users’
    Devices, or any other software, hardware, or
    telecommunications equipment.

  • Attempt to gain unauthorized access to the Services, any related
    website, or other accounts, computer systems, or networks
    connected to the Services.

  • Obtain or attempt to obtain any materials or information through
    any means not intentionally made available through the
    Properties or Services, including by collecting information about
    others such as email addresses.

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9. INTERACTIVE SERVICES AND USER MATERIALS

Interactive Services
The Properties may offer certain services having interactive components such as bulletin boards, chat rooms, blogs, and forums
(collectively, “Interactive Services”). The selection of available Interactive Services may change from time to time in Collins Martin
Agency’s sole discretion.

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User Materials
Collins Martin Agency does not control and is not responsible for any information or other materials delivered through the Services by you or other users, including any personal information and feedback data such as questions, comments and suggestions regarding the Services or any portion of the Services (collectively, “User Materials”). Collins Martin Agency is not obligated to and does not regularly review, prescreen, monitor, delete, or edit User Materials. However, Collins Martin Agency reserves the right to do so at any time in its sole discretion, and to refuse, delete, move or edit any User Materials, in whole or in part, with or without notice. Collins Martin Agency is not liable for damages of any kind arising from or related to any User Materials, including its refusal, alteration or deletion of any User Materials, even when it is advised of the possibility of such damages. You are solely liable for all User Materials delivered to the Services using your account. Any violation of these provisions may subject your account to immediate termination and further legal action. You represent and warrant that you own or control all rights to the User Materials and that public posting and use of the User Materials by Collins Martin Agency will not violate the rights of any third party.

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By providing or modifying any User Material, you are granting Collins Martin Agency and its designees a royalty-free, fully paid, non- exclusive, irrevocable, perpetual, unrestricted, worldwide license to reproduce, publish, transmit, perform, display, sublicense, create derivative works from and use such User Material (including any ideas, concepts, know-how or techniques contained in such User Material) for any purpose whatsoever, including, without limitation, developing, manufacturing and marketing products incorporating such User Material, alone or as a part of other works in any form, media or technology now or hereafter known. No credit, approval or compensation is due to you for any such use of User Materials you may provide. Collins Martin Agency also has the right, but not the obligation, to use your username (and real name, image, likeness or other identifying information, if provided in connection with User Materials), city and state in connection with broadcast, print, online or other use or publication of your User Materials. Please note that any User Material you submit is and will be treated as non-confidential and non-proprietary as to you, unless specifically stated otherwise in our Privacy Notice.

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The information and opinions expressed in User Materials are not necessarily those of Collins Martin Agency or its content providers, advertisers, sponsors, affiliated or related entities. Collins Martin Agency makes no representations or warranties regarding that information or those opinions, and expressly disclaims any liability for User Materials. Collins Martin Agency does not represent or guarantee the accuracy, completeness or reliability of any User Materials and has no obligation to determine whether the User Materials violate the rights of others. Collins Martin Agency has no control over whether the User Materials are of a nature that you or other users might find offensive, distasteful or unacceptable. You acknowledge that any reliance on any User Materials submitted by other users will be at your own risk. You acknowledge that other users of the Properties will have
access to your User Materials and might copy, modify or distribute them. If you are aware of any User Materials which violate these Terms of Use, please contact Collins Martin Agency by clicking here.

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Please provide as much detail as possible, including a copy of the underlying material, the location where Collins Martin Agency may find it, and the reason such User Materials should be removed. Please note that filing a complaint will not guarantee its removal, and Collins Martin Agency will only remove User Materials if it believes that removal is necessary. If any notice is based on an alleged copyright violation, please follow in the instructions set forth in the section entitled “Copyright Infringement.” Collins Martin Agency does not accept unsolicited content or suggestions with respect to the Properties or Services. By submitting any unsolicited content or suggestions, you are granting Collins Martin Agency the same rights as are set out in this section with respect to User Materials. Without limiting those rights, you agree that Collins Martin Agency, its affiliates, and its licensees are free to use any information submitted for any purpose whatsoever without your approval and without any credit, notice or compensation to you.

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10. REFERRAL PROGRAMS
The Services may allow you to spread the message about the Services, including referral programs that permit you to submit information from the Services about other persons (each, a “Referred Person”), including, without limitation, U.S.-based email addresses, wireless telephone numbers, names, street addresses and other contact information, so they may receive information and/or promotional offers concerning the Services. You should obtain the consent of the Referred Person prior to providing Collins Martin Agency with his or her contact information. Collins Martin Agency reserves the right to limit the number of Referred Persons you can submit. Collins Martin Agency also reserves the right to limit the number of communications with any Referred Person from time to time. A Referred Person must be of legal age of majority in his/her jurisdiction of residence, and be able to register for, or use, the Services. The contact information for a Referred Person must be valid and functioning Collins Martin Agency to contact him or her about the Services. Collins Martin Agency will not be responsible for validating the contact information you provide. Collins Martin Agency may elect NOT to communicate with any Referred Person and/or e-mail address if he/she/it appears to match any of our “do not contact” or “do not e-mail” lists. Collins Martin Agency may also reject the participation of any Referred Person if (a) the contact information provided by you is incorrect or not valid, (b) such individual has violated any provision of these Terms of Use, or (c) Collins Martin Agency determines in its sole discretion that the participation of such individual may be harmful to Collins Martin Agency, the Properties or Services, or any third party. Collins Martin Agency specifically disclaims any liability for such rejection.

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Collins Martin Agency may send you a confirmation to inform you that the Referred Person has registered for an account. If Collins Martin Agency determines that you have engaged in improper behavior with respect to a referral program, Collins Martin Agency may discontinue providing the associated Services to you. Collins Martin Agency may also offer incentives or rewards in connection with a referral program, subject to Additional Terms. Collins Martin Agency may suspend or terminate referral programs without notice, reason or liability.

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11. VOTING/RATING FEATURES
For any voting/rating features that are available through the Services, you must follow all instructions and limitations provided via the Services to submit your votes/ratings. Votes/ratings received from you over any stated limitation will be disqualified. Payment or other consideration in exchange for votes/ratings is prohibited. Votes/ratings generated by script, macro or other automated means or any other means intended to impact the integrity of the voting/rating process as determined by Collins Martin Agency may be void. Collins Martin Agency is not liable for incorrect/inaccurate voting/rating information or for any error, omission, interruption, deletion or delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, or alteration of, votes/ratings. Collins Martin Agency may modify, terminate, or suspend the voting/rating or void any vote/rating should a virus, bug, non-authorized human intervention, action of voter/rater, or other cause impair the administration, security, or fairness of the voting/rating. Collins Martin Agency may disqualify any individual Collins Martin Agency found to be violating these terms, tampering with the voting/rating process, or acting in an unsportsmanlike or improper manner and void all associated votes/ratings. Our decisions with respect to all aspects of any voting/rating element are final and binding.

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12. MOBILE DEVICES AND APPLICATIONS
Mobile Devices
Through use of the Properties and Services, you may be able to: (a) upload content to the Properties via your mobile Device, (b) receive and reply to messages, or access or make posts using text messaging, (c) browse the Properties from your mobile Device and/or (d) access certain features you have downloaded and installed on your mobile Device (collectively the “Mobile Services”). To make use of Mobile Services, you must have a mobile communications subscription with a participating carrier (or have the consent of the applicable subscriber) or have access to a mobile communications network. You are solely responsible for paying any service fees associated with any such access (including text messaging and data charges for each text message and any data you send and receive on your mobile Device, as applicable). You must provide all equipment and software necessary to connect to the Services, including, but not limited to, a mobile Device that is in working order and suitable for use in connection with the Services. You must ensure that your Device and/or software does not disturb or interfere with the Services, including the Properties' operations. Collins Martin Agency may disconnect any equipment or software causing interference from the Services and suspend or terminate your further use of the Services, immediately and without further notice. If any upgrade to the Services requires changes in your equipment or software, you must make these changes at your own expense. Unless explicitly stated otherwise, any additional features that augment or enhance the current Services will be subject to the terms and conditions of these
Terms of Use.

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Mobile Applications
The Properties may include access to software applications intended for use on mobile devices and distributed through mobile device marketplaces such as the Apple App Store, Google Play (a “Mobile App”). When you download and install a Mobile App, the following terms also apply.

  • Collins Martin Agency grants you a non-exclusive, non- transferable license to download, install, and use the Mobile App on your Device(s), subject to your acceptance of and compliance with these Terms of Use and with applicable terms (if any) established by the marketplace provider or Device manufacturer.

  • The marketplace provider facilitates your ability to download and install the Mobile App. The marketplace provider has no other obligations or liabilities with respect to the Mobile App, regardless of the nature of the claim.

  • The marketplace provider cannot provide support for use of the Mobile App or respond to complaints or concerns involving the Mobile App; please contact Collins Martin Agency as specified in the Mobile App with any questions or concerns related to the Mobile App.

  • These Terms of Use are exclusively between you and Collins Martin Agency; the marketplace provider is not bound by the Terms of Use but may enforce its terms against you as an intended third-party beneficiary of these Terms of Service.

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13. PREMIUM SERVICES
Some Services may be offered to you conditioned on your payment of a fee (each, a “Collins Martin Agency Premium Service”). By using a Collins Martin Agency Premium Service, you will be subject to any charges and rules set forth in the Additional Terms for that service, in addition to these Terms of Use. You may register for each Collins Martin Agency Premium Service by completing the applicable registration form.
 
Member Account and Password
You are responsible for any membership name and password that is associated with your account during registration. If a Collins Martin Agency Premium Service does not recognize your device from a previous sign-in, Collins Martin Agency will ask you  for information that will help identify your registration. It is your responsibility to maintain the confidentiality of any passwords established. You are entirely responsible for all activities that occur under your account, and agree to notify Collins Martin Agency immediately of any unauthorized use of your account.

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Charges for Premium Service
Collins Martin Agency will provide notice of any charges, or extra charges, before you register for or enter a premium area. You are responsible for any charges for premium content incurred by your account. Collins Martin Agency is not liable for any loss that you may incur due to someone else using your password or account, whether with or without your knowledge.
 
Limited to Personal and Non-Commercial Use
Any Collins Martin Agency Premium Service is for your personal and non-commercial use only. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products obtained from any Collins Martin Agency Premium Service without our prior written consent.
 
Cancellation
You may cancel your membership in a premium service at any time by contacting Collins Martin Agency using the contact information provided on the applicable premium service.


Collins Martin Agency reserve the right to terminate your access to a premium service or any portion thereof at any time, without notice.

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Service Contact
You may email your requests for customer service through the contact information provided within the applicable Collins Martin Agency Premium Service.

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14. INTERNATIONAL USE/U.S. EXPORT CONTROLS
Accessing materials through the Services by certain persons in certain countries may not be lawful, and Collins Martin Agency makes no representation that materials provided through the Services are appropriate or available for use in locations outside the United States. If you choose to access the Services from outside the United States, you do so at your own risk.


The United States controls the export of any software downloadable from the Services. No software or any other materials associated with the Services may be downloaded, exported or re-exported to countries or persons prohibited under export control laws, or to anyone on the U.S. Treasury Department list of Specially Designated Nationals and Blocked Persons or the U.S. Commerce Department’s Table of Deny Orders. You must comply with the laws of your local jurisdiction regarding the import, export, or re-export of any such materials. By using and/or downloading any such materials from the Services, you represent and warrant that you are not located in, under the control of, or a national or resident of any such country to which such import, export, or re-export is prohibited or are not a person or entity to which such export is prohibited.

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15. GENERAL
These Terms of Use and any Additional Terms are governed by, construed and enforced in accordance with the laws of the State of New York, as it is applied to agreements entered and performed entirely within such state, without regard to conflict of law principles. You agree that any all disputes, claims and causes of action relating to these Terms of Use, the Additional Terms, or the Properties, Services, or Privacy Notice, shall be resolved individually, without resort to any form of class action, exclusively by confidential arbitration in New York, New York, before a single arbitrator pursuant to the then-current arbitration rules of the American Arbitration Association. Any award rendered shall be final and conclusive upon the parties and a judgment thereon may be entered in the highest court of any forum, state or federal, having jurisdiction, provided, however, that the party that commences an action to enforce, vacate or otherwise modify an arbitration award shall not include any confidential information in such filing unless required to do so by applicable court rules and, if so required, shall take all reasonable actions to prevent the disclosure of such confidential information, including but not limited to moving for permission to make its initial filing under seal or filing a redacted version of its filing that omits such information. The parties to the arbitration will share equally the administrative costs of such arbitration proceedings. You agree to commence any arbitration proceeding with respect to these Terms of Use within one year after the claim arises. You agree that a proceeding commenced after this date is barred.


If any provision of these Terms of Use, or the application thereof to any person, entity or circumstances, is held invalid or unenforceable, then such provision shall be deemed superseded by a valid, enforceable provision that matches, as closely as possible, the original provision, and the other provisions of these Terms of Use shall remain unaffected and in full force and effect. The failure of either party to insist upon strict performance of any provision of, or to exercise any right available under, these Terms of Use shall not be construed as a waiver of any provision or right. Unless expressly provided otherwise, these Terms of Use make up the entire agreement between you and Collins Martin Agency with respect to the use of the Properties and Services and shall not be modified except in writing, signed by an authorized representative of Collins Martin Agency. All representations, warranties and indemnification obligations made or undertaken by you will survive any cancellation or termination of your account. If you have any questions concerning these Terms of Use, the Properties or the Services, please contact Collins Martin Agency by clicking here.

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16. INTELLECTUAL PROPERTY NOTICES
Ownership and Use of Intellectual Property
Collins Martin Agency or its affiliates own or license all aspects of the Properties and  Services, including text, photographs, graphics, video and audio material, software, logos, titles, characters, names, and button icons (collectively “Intellectual Property”). The Intellectual Property is protected by copyright, trademark and other laws of the United States, as well as international conventions and the laws of other countries. 

 

You may view, store, print, reproduce, and distribute content within the Properties and Services solely for your personal, non-commercial purposes, provided that you (a) do not modify any content and (b) include this page and any other notice regarding content use or ownership with all stored, reproduced, or distributed pages.

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Except as noted in the previous sentence, you may not reproduce, download, license, publish, enter into a database, display, modify, create derivative works from, transmit, post, distribute, perform publicly, decompile, reverse engineer, disassemble, use on another computer-related environment, transfer, or sell any Intellectual Property, or any other information, software or products obtained from or through the Properties or Services, in whole or in part, without the express written permission of Collins Martin Agency. 


Additionally, you may not create or promote a website with hyperlinks to any page beyond the homepage or initial display of any Property (a/k/a “deep linking”), frame the Properties or any web page or material contained within the Services, or include hyperlinks to any aspect of the Services in an email for commercial purposes, without the express written permission of Collins Martin Agency.

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Copyright Infringement
Collins Martin Agency respects the intellectual property rights of third parties and complies with the terms of the Digital Millennium Copyright Act (DMCA) regarding such rights. By submitting any User Materials, you (a) grant permission to have the User Materials posted on the Properties or via any other of the media channels used for the Services, and (b) represent that you are the rightful owner of the submitted material, and that no one else may claim rights to this material. 

 

Collins Martin Agency may independently remove material that it reasonably believes to be infringing the rights of a third party, but has no obligation to do so. Collins Martin Agency’s actions do not affect any other rights Collins Martin Agency may have under law or contract.

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Procedure for Making Claim of Copyright Infringement
If you believe that any portion of the Intellectual Property infringes copyrights in your independent work of authorship, you may send written notification to our Designated Agent in accordance with the provisions of the Digital Millennium Copyright Act (the “Notification”):


Designated Agent
Collins Martin Agency Insurance Company


By Email
To be effective under U.S. copyright law (17 U.S.C. § 512(c)), the Notification must include: 

  • A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;

  • Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site;

  • Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit Collins Martin Agency to locate the material;

  • Information reasonably sufficient to permit Collins Martin Agency to contact the complaining party, such as an address, telephone number, and, if available, an email address; and

  • A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Please note that the Notification process is valid only with respect to a claim of copyright infringement. Messages related to other matters will not receive a response through this process.

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17. CHANGES TO THESE TERMS OF USE
Collins Martin Agency reserves the right, in its sole discretion, to change these Terms of Use and/or the Additional Terms at any time. Collins Martin Agency will endeavor to provide notice of any material change to these Terms of Use on the Properties. Regardless of such notice, your continued use of the Properties and Services constitutes your agreement to be bound by any changes to these Terms of Use. Please review these Terms of Use and/or the Additional Terms periodically for changes.

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Collins Martin Agency LLC

NPN Number: 21132968

© 2024 by Collins Martin Agency LLC.

CONTACT

Phone: 1-888-418-6329 

Email: info@thecollinsmartinagency.com

1910 Pacific Ave

Suite 2000 PMB 2479,

Dallas, TX 75201

WORKING HOURS

Mon - Fri: 8am - 9pm

​​Saturday: 8am - 2pm

(later by appointment only)

​Sunday: By Appointment Only

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